Keys

Getting Your Keys 🗝️

When you arrive, you’ll receive two keys that provide access to:

• Front door
• Apartment door
• Your room
• Mailbox
• Common areas

Your Kummi Student tutor will get your keys before your arrival. They’ll help you with arrival and hand over your keys. If you’re not sure who your Kummi is, please contact the University.

Important: For security reasons, do not attach the apartment address to the key chain.

How to Use iLOQ Keys

Key Safety and Lockouts 🆘

• Always keep your keys with you
• Close all doors when leaving the apartment
• If locked out during office hours: Borrow a spare key from PSOAS Lounge (Paavo Havaksen tie 5, University of Oulu)
• If locked out after hours: Contact the janitor on duty at +35810 5833 000

Lockout Service Fees

• Weekdays from 7 am to 4 pm 25 €. Payment with invoice.
• Weekdays from 4pm to 7am, weekends and holidays 50 €. Payment with invoice or credit card.
• Lost key replacement: 50€ per key

Key Return 📫

When your tenancy ends, return your keys in one of these locations:

• Key boxes on the ground floor of:
  • Tellervontie
  • Tutkijantie (staircase C)
  • Tirolintie
  • Yliopistokatu 16
• PSOAS Lounge office
• PSOAS Lounge drop boxes:
  • Next to PSOAS Lounge entrance (inside University)
  • Outside staircase C

Important Return Instructions ❗

1. Place keys in an envelope
2. Clearly mark your name and address on the envelope
3. If the month ends on a weekend/holiday, return keys by 12 PM the next working day
4. Never leave keys in the apartment (50 € charge if done)
5. Late returns will incur daily rent charges